Terms and conditions

We strongly advise our customers to thoroughly review the terms and conditions outlined on our website before accessing its content or making bookings. These terms and conditions define the general rules and regulations that all users, individuals, or entities must adhere to, as well as outlining prohibited activities that may result in legal consequences.

If you disagree with any part of our terms and conditions, whether in full or partially, please refrain from using our website for content, bookings, or purchases until you are entirely satisfied with these terms. By continuing to use our website, you confirm that you have read, understood, and agreed to these terms and conditions in their entirety. We expect all users to comply with our terms at all times.

General Terms and Conditions

1. Eligibility

Age Requirement: All users of this website must be aged 18 or above to comply with the legal requirements for online transactions and agreements.
Legal Authority: Users must have the legal capacity to enter into binding agreements, assume responsibilities, and fulfil obligations associated with bookings or services.
Accuracy of Information: Users are required to provide complete, accurate, and truthful information. False or misleading information may lead to disputes, denial of services, or legal action.

2. Usage Restrictions

Personal and Non-Commercial Use: The website and its services are exclusively intended for personal and non-commercial purposes. Commercial exploitation or unauthorised use of the site’s content is strictly prohibited.
Booking for Others: Users are permitted to make bookings or manage reservations on behalf of others (e.g., family or friends). However, the individual initiating the booking bears full responsibility for the accuracy of details and adherence to obligations.

3. Documentation Requests

Validation Requirements: We reserve the right to request additional documentation for the verification of certain bookings. This may include identification or payment confirmation.
Non-Compliance: Failure to provide the requested documentation within the stipulated time may result in the cancellation of the booking without prior notice or compensation.

4. Account Security

User Responsibility: Users are responsible for safeguarding their account credentials, including usernames, passwords, and payment details.
Security Breaches: Any unauthorised access or suspected misuse of accounts should be promptly reported to us. We accept no liability for damages arising from user negligence in maintaining account security.

Compliance with Terms and Conditions

1. Acceptance of Terms

By accessing or using our website, you confirm your full agreement with these terms and conditions. Non-compliance may result in the suspension of services, denial of access, or legal action.

2. Disagreement with Terms

If you do not agree with any part of these terms and conditions, either fully or partially, you must refrain from using our website to avoid potential disputes or miscommunications.

3. Periodic Updates

Modifications: These terms and conditions are subject to periodic updates to ensure alignment with regulatory or operational changes. Updates take immediate effect upon being published on the website.
User Responsibility: Users are encouraged to review the terms regularly to remain informed and compliant. Continued use of the website implies acceptance of the updated terms.

Third-Party Links

1. External Websites

Scope of Responsibility: Our website may include links to third-party websites for convenience or additional services. However, these external websites operate independently and are not governed by our terms and conditions.
Recommendation: Users are advised to review the terms and privacy policies of any third-party website they engage with.

2. Limitation of Liability

Transactions and Damages: We are not responsible for transactions, damages, or issues arising from interactions with third-party websites. Such engagements are at the user’s discretion and risk.

Changes to Terms and Conditions

1. Right to Amend

Authority: We reserve the right to alter, update, or amend these terms and conditions at any time without prior notice.
Immediate Effect: Changes become effective immediately upon publication on the website.

2. User Responsibility

Review of Terms: It is the user’s responsibility to stay informed of any updates to the terms and conditions.
Continued Use: By continuing to use the website after changes are made, users accept the updated terms and conditions in full.

Prohibited Activities

The following actions are strictly prohibited. Engaging in such activities may result in immediate suspension of access, termination of services, or legal consequences:

Unlawful Use: Using the website for purposes that breach any applicable local, national, or international law or regulation.
Exploitation of Minors: Uploading, sharing, or facilitating access to inappropriate content that could harm or exploit minors in any way.
Unauthorised Modifications: Altering, copying, or reproducing any part of the website without prior permission.
Commercial Exploitation: Using the website or its content for unauthorised commercial purposes or resale.
Spam and Unsolicited Materials: Sending unauthorised promotional materials, including spam, chain letters, or similar communications.
Impersonation: Pretending to be the company, its employees, or affiliates via any communication channel.
Introduction of Malicious Software: Introducing harmful elements, such as viruses, worms, or other malicious technologies, to compromise the website’s functionality.
Unauthorised Access: Attempting to gain unauthorised access to the website, its servers, or any associated systems or databases.
Disruption of Services: Actions that intentionally disable, impair, or disrupt the functionality of the website, including denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks.