FareContrast, a renowned online travel agency operating under the esteemed banner of Plane to Paradise LLC, is committed to offering travellers the most competitive prices for their trips. We understand the importance of affordability and value when planning a journey, and our mission is to ensure you always receive the best deals without compromising on quality or service. To uphold this promise, we proudly present our Best Price Commitment.

Our Best Price Commitment is designed to give you peace of mind, knowing that you’re securing the best available rates for your travel plans. If you discover a publicly advertised lower price for the exact same trip on another reputable website after booking with us, we promise to match that price. This initiative reflects our unwavering dedication to transparency, fairness, and customer satisfaction.

Key Points to Note

1. Identical Trip Requirements:

Our Best Price Commitment applies strictly to identical trips. For a price to qualify under this programme, the trip details must match exactly. This includes:

Accommodation: The same hotel, room type, and board basis (e.g., breakfast included or not).
Travel Dates: Identical check-in and check-out dates or travel dates in the case of flights.
Itinerary: The same route and travel schedule.
Number of Travellers: The price must cover the same number of travellers as in your booking.
Inclusions: Identical services such as meals, taxes, and any additional amenities or benefits included in the booking.
Cancellation Policies: The competing offer must have the same terms and conditions for cancellations or changes.

2. Eligible Competitor Websites:

We will only match prices that are publicly available on reputable online travel agency (OTA) platforms. Examples include trusted websites such as Expedia.com, Priceline.com, or other similarly established OTAs. The offer must be accessible to the general public and not involve membership discounts, unpublished rates, or exclusive deals requiring login credentials.

3. Timeframe for Claims:

To benefit from our Best Price Commitment, you must notify FareContrast within 24 hours of booking. This timeframe ensures that prices being matched are current and valid at the time of verification.

4. Supporting Documentation:

When making a claim, it is essential to provide:

Direct Links: A link to the competitor’s offer, clearly showing the price and trip details.
Screenshots: Screenshots or other evidence of the advertised price, including the date and time it was captured.
Additional Information: Any other documentation requested by our Customer Support Team to assist with verification.

5. Resolution Options:

Once we verify that the lower advertised price meets all the criteria of our Best Price Commitment, we offer two flexible solutions to ensure your satisfaction:

Price Adjustment: We will provide you with a credit or refund for the difference in price.
Rebooking Option: Alternatively, you can opt for a full cancellation of your original booking and rebook at the lower advertised rate, subject to availability and our policy regulations.

Why Choose FareContrast?

At FareContrast, operating under Plane to Paradise LLC, we go beyond simply offering affordable travel options. Our Best Price Commitment is a testament to our focus on customer satisfaction, ensuring you can book your travel with complete confidence and peace of mind.

We recognise that travel planning can often feel overwhelming, especially when trying to secure the best deal among countless online offers. With FareContrast, you can rest assured that you are getting not only competitive pricing but also a seamless and reliable booking experience. Our team is dedicated to making your journey as smooth and cost-effective as possible, and our Best Price Commitment is just one of the many ways we aim to exceed your expectations.

How to Claim the Best Price Commitment

If you believe you’ve found a lower price for the same trip on another website, follow these simple steps to claim your benefits:

Act Quickly: Notify our Customer Support Team within 24 hours of booking.
Provide Documentation: Share all relevant details, including the direct link to the competitor’s offer, screenshots, and any other supporting information.
Verification: Allow our team some time to review and validate your claim.
Resolution: Once verified, choose between receiving a price adjustment or a rebooking option at the lower price.

Our Commitment to You

FareContrast, under the trusted banner of Plane to Paradise LLC, is here to ensure that every traveller enjoys an affordable, hassle-free experience. Our Best Price Commitment is designed to reinforce your trust in our services and demonstrate our dedication to delivering the best value for your money.

When you book with FareContrast, you’re not just securing travel arrangements—you’re partnering with a reliable, customer-focused team that prioritises your satisfaction. Book with us today and embark on your next journey with confidence, knowing that FareContrast has your back every step of the way.