Find Our Privacy Policy

At FareContrast, a premier travel booking platform under Plane to Paradise LLC, we are deeply committed to safeguarding the privacy and confidentiality of our customers’ data. As part of a global travel network, we recognise the importance of data protection and strive to provide a secure and trustworthy experience for all our users.

Our Privacy Policy outlines the types of customer information we collect, how we use it, and the measures we take to ensure its protection. By using our services, you consent to the collection and use of your data as described herein.

Our Commitment to Privacy

FareContrast is committed to ensuring that your personal information is never misused, sold, or shared with unauthorised parties without your explicit consent. We employ advanced technologies and follow best practices to protect your data from theft, unauthorised access, or misuse.

Customer Information We Collect

To provide tailored and high-quality services, FareContrast collects specific types of information. This data helps us personalise your travel experience and enhance the efficiency of our services. Below are the types of information we collect:

1. Personal Data

We collect personal details to identify and cater to your specific needs, including:

Full Name
Age
Gender
Date of Birth

2. Contact Information

To facilitate communication and updates, we collect:

Phone Number
Postal Address
Email Address
Correspondence Details (alternate contact methods, if provided)

3. Booking Information

To manage and fulfil your travel bookings, we collect:

Flight Details
Passport Number
Travel Itinerary
Country of Citizenship
Preferred Airlines
Travel Dates and Destinations

4. Account Information

For account management and security, we collect:

Login Credentials (username and password)
Account Preferences and Settings

5. Social Media Data

If you choose to link your social media accounts with FareContrast, we may access certain data such as:

Profile Information
Photos and Videos
Preferences and Interests

This linkage is optional and only occurs with your explicit permission.

6. Billing Information

To facilitate secure transactions, we collect:

Credit/Debit Card Details
Bank Account Information
Billing Address

7. Personal Preferences

To customise your experience, we may collect:

Travel Preferences (destinations, travel dates, and styles)
Meal Preferences
Accommodation Preferences
Seating Preferences
Communication Preferences

8. Customer Contacts

If you grant permission, we may access your phonebook to notify your contacts about bookings or itineraries.

9. Reviews and Feedback

We collect and store reviews, feedback, and ratings provided by customers to improve our services.

10. Content Data

We may collect user-generated content such as:

Travel Recommendations
Photos and Videos Shared with Us
Survey Responses

How We Collect Customer Information

Customer information is collected through the following channels:

Customer Service Portals: Data provided during bookings or queries.
Direct Communications: Via email, phone, or chat.
Third-Party Services: Through integrations with trusted partners.
Surveys: Responses provided in feedback or research forms.
Automatic Technologies: Cookies, web beacons, and other tracking tools.

How We Use Customer Information

FareContrast prioritises customer loyalty and trust. While we ensure that your data is never shared with unauthorised parties, we utilise it for:

Providing Travel Services: Managing bookings and reservations.
Personalisation: Tailoring your travel experiences to your preferences.
Authentication: Verifying customer identities.
Communication: Sending booking confirmations, travel alerts, and promotional messages.
Marketing: Informing you about special offers, contests, and rewards.
Payment Processing: Facilitating secure transactions.
Protection and Encryption: Safeguarding data against theft or misuse.

Sharing of Customer Information

We only share your data with trusted and authorised entities for legitimate purposes, such as:

Travel Partners: Airlines, hotels, and tour operators to process bookings.
Business Partners: For collaborative offers or services.
Social Media Platforms: If accounts are linked.
Third-Party Services: Payment gateways and marketing tools.
Corporate Affiliates: Within our group companies for streamlined operations.
Customer Support Teams: To address queries and concerns.

All shared data is protected under strict confidentiality agreements.

Protection of Customer Data

At FareContrast, the privacy of our customers is paramount. We use:

High-End Encryption: Ensuring data is securely transmitted and stored.
Advanced Cryptographic Protocols: Guarding against malware, breaches, and unauthorised access.
Industry-Standard Technologies: Regular updates to maintain robust security systems.

We encourage customers to create strong passwords and keep their accounts secure.

Use of Cookies

To enhance user experience, we employ various types of cookies, including:

Browser Cookies: For session management.
Flash Cookies: To remember user preferences.
Web Beacons: For analytics and performance tracking.

Customers can disable cookies via browser settings, though this may limit certain website functionalities.

Third-Party Links

While FareContrast may contain links to external websites, our Privacy Policy does not extend to these third parties. We are not liable for any outcomes arising from the use of third-party content or services.

Changes to Privacy Policy

FareContrast reserves the right to amend its Privacy Policy at any time without prior notification. Updates take effect immediately upon being published on our website. Customers are encouraged to review the Privacy Policy periodically for the latest information.

Contact Us
For questions or concerns regarding this Privacy Policy, please contact our Customer Support Team at info@farecontrast.com. FareContrast remains committed to delivering safe, secure, and customised travel experiences for all our customers.

Thank you for choosing FareContrast as your trusted travel partner!